Knowledge Skills and Abilities
Expert knowledge regarding crucial nature of assurances of confidentiality and adherence to appropriate governmental regulations applicable to university counseling centers
Knowledge regarding planning, implementation, assessment, evaluation and formal reporting of activities, services and outcome data related to Counseling Services
Knowledge of effective supervisory modalities for clinical and administrative staff
Knowledge of relevant and empirically based “best practices” in the delivery of mental health/counseling services in institutions of higher learning
Knowledge of factors correlated with perceptions of accessibility of services provided and the impact these perceptions have on service utilization
Excellent communication skills, verbal, written and interpersonal
Excellent customer service skills
Excellent administrative and management skills
Ability to plan, implement, assess, evaluate and evaluate activities, service and outcome data
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