Primarily responsible for document corrections, document imaging, data collections and data entry.
Knowledge Skills and Abilities
The Records and Documents Specialist must have experience in a customer service friendly environment and excellent computer skills consistent with knowledge of an integrated student information system. This position entails working closely with students, faculty and staff on a daily basis. He/she must be proficient in use of Microsoft Office, Windows, email and internet.
Essential Job Functions
- Scan and index documents
- Input and retrieve student information
- Perform general office responsibilities to include processing various requests (transcripts, change of major, change of address, verification of enrollment, registration access pins and course overrides)
- Interact daily with customers
- Answer busy phone lines
- Assist administrators during registration periods
- Excellent communication and customer service skills
- Other duties as assigned
Qualifications
A Bachelor’s degree and previous experience in professional office setting are preferred.
