The Records and Documents Specialist must have experience in a customer service friendly environment and excellent computer skills consistent with knowledge of an integrated student information system. This position entails working closely with students, faculty and staff on a daily basis. He/she must be proficient in use of Microsoft Office, Windows, email and internet.

 

 

• Scan and index documents 
• Input and retrieve student information 
• Perform general office responsibilities to include processing various requests (transcripts, change of major, change of address, verification of enrollment, registration access pins and course overrides) 
• Interact daily with customers 
• Answer busy phone lines 
• Assist administrators during registration periods 
• Excellent communication and customer service skills 
• Other duties as assigned

 

 

A Bachelor’s degree and previous experience in professional office setting are preferred.