Job ID: 185960

Patient Registration Coord

Tufts University

  • May 19, 2022
  • Patient Registration Coord
  • The Trustees of Tufts College
  • Tufts University
    Boston, MA
  • Open until filled
  • Available immediately
  • Classified Staff
  • Health Services


The Department of Public Health and Community Service (DPHCS) brings a commitment to socially responsible education, patient care, research, and community engagement. Reflecting Tufts University’s mission of community service and citizenship development, the Department provides comprehensive instruction and conducts research on a wide array of public health topics. Its activities serve to model for future dentists, understanding of the interplay among individuals, caregivers, and healthcare provider groups. DPHCS offers extensive outreach programs, bringing prevention education and access to quality services to patients in need of dental care.

What You'll Do

The Patient Navigator provides case management to clients identified through TUSDM community initiatives (2Life, Boston Living Center, New England Center for Veterans, and Brighton Marines). This Patient Navigator is the point of contact for the partner organizations and clients. The Patient Navigator is committed to removing the client’s barriers to accessing dental care by working with team members to identify critical resources for the client and helping them to navigate through the TUSDM clinical system. The Patient Navigator works closely with Dr. Arsenault and Prof. Dolan to assist with administrative/managerial oversight of screening, scheduling, enrolling/assigning, and clinical care of outreach patients, and recruitment and management of dental students involved in providing dental care to clients identified through community outreach initiatives with 2Life Communities, the Boston Living Center, New England Center for Veterans, and Brighton Marines.

What We're Looking For

Minimum Required Experience, Education, Background, And Certifications/Licenses

·       Must have excellent communication skills (both written and verbal)  

·       Proficient in Excel and data entry

·       Must be well organized with a keen attention to detail

·       Must be able to multi-task and coordinate several projects simultaneously


Additional Preferred Experience, Education, etc. 

·       Bachelor's degree

·       Background in Social Work

·       Experience using an electronic health record system (AxiUm)

·       Familiarity with basic dental terminology

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.


Equal Opportunity Employer - minority/females/veterans/disability/sexual orientation/gender identity.

Please reference in your cover letter when
applying for or inquiring about this job announcement.

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