Overview

The Tufts University Advancement Division is dedicated to supporting the mission of Tufts by strengthening relationships that inspire loyalty and support for Tufts. Advancement is fully in service to the academic agenda of the university and works in close collaboration with the President, Provost, and Deans and academic leadership to ensure that the university’s teaching and research missions receive the support of alumni, parents, friends, and organizations.

What You'll Do

Under limited supervision, provides advanced administrative support and coordinates operations for department or business unit. Handles confidential situations, resolves problems and serves as primary resource for students, faculty staff and other constituents.

• Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers.
• May monitor and request updates to website and social media channels and work with marketing
  and communications team on communications projects and materials.
• Produces and edits complex documents, reports, spreadsheets and material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external
  groups/constituents.
• Oversees daily operations of department or business unit. Evaluates workflow, productivity and customer
  service.
• Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for
  reports for analysis.
• Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity,
  communication with speakers and coordination of venue.
• Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
• Trains new support staff, students and temporary help. May provide direction, guidance and feedback on work performance.
• Prepares and monitors human resources and payroll transactions.
• Performs other duties as needed.

What We're Looking For

Basic Requirements:

High School Diploma or GED,  5 plus years experience  Advanced knowledge of Microsoft office suite. Ability to monitor financial transactions. Strong organizational and interpersonal skills.  College degree may serve as a substitute for some years of experience.

Pay Range

Minimum $25.80, Midpoint $30.95, Maximum $36.10
 

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.