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Job ID: 103601

Network Engineer II

University of San Francisco


Network Engineer II

University of San Francisco

Job Summary:

This position participates in managing the data network at the University of San
Francisco. This position reports to the ITS Network Manager.

Job Responsibilities:

Installs, configures and programs Cisco and Huawei Enterprise Routers, Switches, WLCs, WAPs, DHCP and integrated network devices into existing infrastructure.
Implements and support of LAN/WAN network architecture, including all related network hardware and software. Implements new designs and performs modifications to existing infrastructure.
Independently and using his or her own judgement, responds to escalations, project tasks, and alerts from monitoring systems and ITS Help Desk tickets issued to the ITS Network Team. Provides resolution information and works with other teams to complete impact analysis where appropriate.
Performs network trouble-shooting tasks utilizing network trouble-shooting tools such as WireShark, TCP Dump, NMAP, AirMagnet, etc.
Makes recommendations for new system, service or software purchases required to support USFs organizational goals.
Assist other staff on the appropriate course of action during the identification and troubleshooting of complex LAN/WAN technical issues to minimize network down-time.
Utilize ServiceNow application to document and track project and tasks as assigned.
Participate in 247 on-call support rotation (average 1 week per month).
Performs other tasks as assigned.

Minimum Requirements:

Four (4) years or more in network engineering and maintaining and troubleshooting Cisco production data networks.
Knowledge of Ethernet 802.3 switching, 802.1d/q/p/x, 802.11; TCP/IP, OSPF, BGP
4+ years of network engineer and IT administration experience maintaining and troubleshooting Cisco network consisted of Catalyst 6500, 4500, 3500, 3700, 2900, ASR, ASA, 5800WLC routers, switches and wireless environments.
Understanding of CAT5, CAT6, Fiber wiring standards and practices. DHCP, DNS, Basic understanding of Windows and Linux is a plus.
Strong hands-on technical background with at least 2 years in a 24/7/365 operational role.
Work independently and manage time effectively to meet deadlines and expectations.
Highly effective interpersonal communication skills, both verbal and written.
Demonstrated ability to effectively work in a team environment and promote cohesion and pride with the team.
Sharp problem solving, communication and analytical skills.
Pay close attention to details and be able to perform multiple tasks simultaneously.
Work as part of a team with other engineers and managers, as well as fellow employees who do not have a background in computer science or technology.
Communication Proficiency Ability to describe technical information in easy-to-understand terms.
Enthusiastic and Results Driven.
Excellent Judgment.

Additional Knowledge, Skills, and Abilities:

Bachelors degree in a subject area related to computer science or engineering field. Experience can substitute for field of study. (5 to 7 years experience in areas above if no Bachelors degree)
Certifications from Cisco are highly desired

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individuals race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.

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